Jo
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Recent activity by Jo-
What documents will I need to give you to support my claim?
To support your claim, we’ll need to see either a Fit Note from your doctor or a report from your health practitioner or a hospital.The document should include the first date you were unable to wor...
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Will you tell me when a payment is going to be taken?
No, as all future payments will be taken from the card you used for your first payment. The payment will be taken on the same date each month as the inception date (or the next working day if this ...
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I cancelled my policy by mistake, what can I do?
No worries — you can purchase a new policy starting from today.Just a heads-up, we’re not able to backdate cover, so we won’t be able to reactivate your original policy. But we’re here to help you ...
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Can I pay more to increase my cover?
No, we only offer one level of cover.
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Can I still have a GP consultation if I am in a country outside of the UK?
In most cases, yes, you can still access a remote GP consultation while outside of the UK. However, there may be medical, legal, or prescribing limitations depending on the country you are in at th...
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I cancelled my policy by mistake, what can I do?
No worries — you can purchase a new Onsi Worldwide Travel Club subscription starting from today.Just a heads-up, we’re not able to backdate cover, so we won’t be able to reactivate your original su...
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What happens after I submit my claim?
You'll receive an email from Zurich confirming that we’ve received your claim. If you haven't received it, please:- Check your spam – our emails sometimes end up there.- Double check that your cont...
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What is included in the hospital benefits cover?
This is a part of your insurance that may provide you with some money for your personal expenses if you need to stay in a hospital as an in-patient outside the UK due to a medical emergency covered...
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Who is covered under my Worldwide Travel Cover?
You policy covers you and any family member traveling with you or booked on the same trip as you , please note that the policy covers does not cover married children.
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Will you tell me when a payment is going to be taken?
All future payments will be taken from the card you used for your first payment. The payment will be taken on the same date each month as the inception date (or the next working day if this day fal...