Jo
- Total activity 121
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 0
Articles
Recent activity by Jo-
If I am abroad, can I get a prescription via the Digital GP service?
Prescriptions while abroad are limited and not always possible. Local prescriptions are available in the following countries [LINK]. In some cases, the GP may be able to provide a private prescript...
-
What is the personal possessions mugging cover?
This part of the insurance may help if someone steals your personal things during a mugging while you are on a trip.Important information:The cover is only valid outside the UK- If your items are s...
-
I wish to make a Delayed Baggage claim, what supporting documentation will be required?
To support your delayed baggage claim we will want to see the following documents, feel free to add them to your claim submission or if they need to be sent on later then please refer to the email ...
-
Is there any cover for COVID-19 incidents?
Subject to T&C's, you are covered for medical treatment and trip curtailment if you or your beneficiaries catch COVID-19 abroad. Please note:If you or those booked to travel with you happen to catc...
-
I started to make a claim and now need to go back to it, how do I do that?
If you didn't submit the claim we will hold it for you as a draft. Please go into the make a Claims section of your account where you will see your draft claim, please select this and continue.
-
I wish to make a Missed Departure claim what documentation will you require from me?
To support your claim we’ll need the documents listed below. You can upload them directly through the app as part of your claim submission, or, if you need to send them later, please use the email ...
-
What is included in the winter sports cover?
This part of your insurance can help if things go wrong during a trip where you are doing winter sports like skiing and snowboarding. It can help with:- Problems with your own or rented winter spor...
-
Am I covered if I go on a cruise?
Yes, cruises are generally covered under your Worldwide Travel Cover, as long as it meets all other eligibility criteria for a covered trip worldwide.Standard travel insurance benefits do apply to ...
-
I am struggling to make a claim, can I get some help?
Yes, of course. Our Claims team would be happy to help, please reach out to claims@onsi.com
-
I wish to make a claim as I was mugged, what supporting documentation will be required to supply?
In the event of an emergency, or should you be admitted to hospital as an in-patient, you must contact Zurich Assist as soon as reasonably possible by phoning +44 (0) 20 4615 2378, available 24/7, ...