Khady
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Articles
Recent activity by Khady-
When can I remove an eSIM?
You can remove an eSIM from your device at any time. The specific steps vary depending on your device and operating system. When you remove an eSIM, the data service linked to that eSIM will stop. ...
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Samsung
Important: your phone or device must also be carrier unlocked to use an eSIM.The following Samsung devices that are compatible with eSIM:Samsung Galaxy S20Samsung Galaxy S20+Samsung Galaxy S20 Ultr...
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Unable to connect using your eSIM on an Android device
If your eSIM is not connecting on an Android device, try the steps below to resolve the issue.Enable data roamingGo to Settings and make sure Data Roaming is turned on for your eSIM.Check your mobi...
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NordVPN app not working properly
ProblemThe NordVPN app is not responding, will not open, or shows incorrect information.Common symptomsThe app crashes when you try to open itThe app freezes or stays on a loading screenThe app doe...
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How to check that NordVPN is protecting you?
Before you begin, make sure the NordVPN app is installed and that no other VPN services are active on your device.To confirm that NordVPN is working correctly, try the checks below:Open the NordVPN...
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How to change your NordVPN password?
If you need to change your NordVPN password, follow the step-by-step instructions below to reset your password and log in again with a new one.Steps to change your passwordGo to the Nord Account lo...
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What happens if I use up all my data for the month?
You can top up your eSIM at any time by logging in to your Breeze account and adding an extra data bundle. Breeze offers several top up options so you can choose the amount of data and validity per...
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Will installing an eSIM lock my phone?
No, installing an eSIM will not lock your phone.An eSIM (embedded SIM) is a digital SIM that is embedded in your phone's hardware and can be activated through the device settings. It does not have ...
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Laptops and Notebooks
Laptops which are compatible with eSIMMicrosoft Surface Pro XMicrosoft Surface Pro 9Microsoft Surface Go 2Microsoft Surface Go 3Microsoft Surface DuoMicrosoft Surface Duo 2Microsoft Surface Pro LTE...
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PDP Authentication Failure
A PDP (Packet Data Protocol) Authentication Failure is an error that may appear when your device is trying to connect to a mobile network using an eSIM. This error means the network cannot verify y...