Troubleshooting
- Can't scan my QR code
- How to check if your eSIM is activated correctly?
- Error: “This code is no longer valid”
- Unable to connect using your eSIM on an Android device
- PDP Authentication Failure
- My device is network locked
- Unable to Complete Cellular Plan Change
- Unable to connect using your eSIM on an iPhone
- iMessage has stopped working after installing an eSIM
- Slow internet connection when using an eSIM
- My home SIM has stopped working
- How do I set up my APN?
- “Cellular Plans From This Carrier Cannot be Added” Error Message