If your device is network locked, it can only be used with a specific carrier. This is usually the carrier you originally purchased your primary SIM plan from.
A network locked device cannot use an eSIM. Your device must be unlocked before an eSIM can be added.
How to unlock your device
Contact your device provider
If your device is locked to a carrier, contact your mobile carrier or the company you purchased the device from. They may have requirements or fees for unlocking the device.
Use a third party unlocking service
There are third party services that can unlock devices for a fee. Use caution, as some services may not be legitimate or may cause issues with your device.
Purchase a new device
If unlocking is not possible, you may need to purchase a new device that is compatible with the network you want to use.
Important information
Not all devices can be unlocked. In some cases, unlocking a device may void the warranty or cause other issues. Consider all options carefully before proceeding.