If your eSIM is not connecting on an Android device, try the steps below to resolve the issue.
- Enable data roaming
Go to Settings and make sure Data Roaming is turned on for your eSIM.
- Check your mobile data settings
Confirm that your device is set to use the eSIM for Mobile Data.
Go to Settings > Network and Internet > SIMs or Mobile Networks and select the correct SIM for data.
- Refresh your network connection
Turn Airplane Mode on and then off again, or restart your device to establish a new network connection.
- Manually connect to a supported network
Go to Settings > Network and Internet > Mobile Networks > Network Selection and choose a supported network manually.
Still unable to connect?
If you have tried all the steps above and still cannot connect, contact Breeze support for further help.