Khady
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Articles
Recent activity by Khady-
How easy is it to switch between multiple SIM profiles?
Switching between multiple SIM profiles on a device that supports eSIM technology is simple and can be done in just a few taps.Once you have set up more than one eSIM profile, you can switch betwee...
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Unable to Complete Cellular Plan Change
The error message Unable to Complete Cellular Plan Change can appear when you try to switch to a new eSIM data bundle. This may happen for several reasons.Poor network connectionA weak or unstable ...
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Protocol and server selection issues
ProblemYou cannot connect or the connection is unstable due to protocol settings or server selection.Common symptomsConnection repeatedly dropsUnable to connect to certain regionsConnection only wo...
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How many countries does the Travel Pass eSIM cover, and which countries are included?
The Travel Pass eSIM covers 130 countries. The full list is provided here:Canary Islands, Vatican, Balearic Islands, Madeira Island, Azores, Santorini, Corsega, Crete, Isle of White, Sardenha, Sici...
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Using eSIM and physical SIM together
If your phone supports eSIM and you already have a physical SIM card installed for voice and SMS, adding an eSIM data plan from another operator will not affect your existing voice or SMS services....
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Other
Important: your phone or device must also be carrier unlocked to use an eSIM.Additional Handsets that are compatible with eSIMMotorola Razr 2019Motorola Razr 5GMotorola Razr 2022Motorola Razr 40Mot...
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Unable to connect using your eSIM on an iPhone
If your eSIM is not connecting on an iPhone, try the steps below to resolve the issue.Enable data roamingGo to Settings and make sure Data Roaming is turned on for your eSIM.Check your mobile data ...
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Network or ISP related issues
ProblemNordVPN cannot connect properly due to network or internet service provider restrictions.Common symptomsConnection fails or disconnects oftenSlow speeds or unstable connectionWebsites do not...
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Can I still use my home SIM card with my eSIM?
Yes. You can use your home SIM card and your eSIM at the same time if your device supports dual SIM functionality. Dual SIM devices allow you to use a physical SIM and an eSIM together, which means...
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iMessage has stopped working after installing an eSIM
If iMessage stopped working after you installed your eSIM, try the steps below to resolve the issue. Check that your eSIM is activatedMake sure your eSIM is active and working correctly. If the eSI...