Matt Owen

  • Total activity 638
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 1 user
  • Votes 27
  • Subscriptions 519

Activity overview

Latest activity by Matt Owen
  • Matt Owen created an article,

    Data retention (Account deletion)

    As a regulated entity, Onsi is required to retain certain minimal personal data for legal and regulatory purposes. If you have any active or past insurance policies, claim history, On-demand Pay re...

  • Matt Owen created an article,

    Your Earnings History

    You can track all actions related to your earnings through the Your Earnings section of the Onsi app. Here, you'll find a complete record of previous pay cycles, starting from the very first time e...

  • Matt Owen created an article,

    I’m seeing the wrong amount available to withdraw

    There are a few things that may be contributing towards this. It's possible that:  your platform may not be making your full earnings available through Onsi  your platform will make further earnin...

  • Matt Owen created an article,

    How often will my earnings be updated?

    This depends on how often your platform updates us.   Every time that you're included in an update, we'll make your earnings available for withdrawal and let you know. 

  • Matt Owen created an article,

    Where can I see what I’ve earned?

    If you've been included for access to On-demand pay then you'll be able to see the earnings you can withdraw on the home page of the Onsi app.    If you don't see your earnings through the Onsi ap...

  • Matt Owen created an article,

    Do I need to use Onsi to be paid?

    No, you don't need to use On-demand Pay to be paid.   If you decide not to use On-demand Pay then you will be paid as normal.  If you do decide to use On-demand Pay then you'll be able to withdraw ...

  • Matt Owen created an article,

    Is this a loan?

    No, On-demand Pay is not a loan. On-demand Pay gives you the option to access money you've already earned before your regular payday. 

  • Matt Owen created an article,

    Can I withdraw to a different bank account?

    This depends on the arrangement we have with your platform. In some cases, you will be able to add a new bank account to your account. If the company you work with allows this then you'll see the o...

  • Matt Owen created an article,

    Where did you get my bank details?

    In some cases, when you first go to withdraw your earnings you'll see that we already have a bank account loaded against your account. If this is the case then it's because your platform has shared...

  • Matt Owen created an article,

    Why can I no longer withdraw my earnings?

    As withdrawing your earnings is optional, we need to communicate whether you've chosen to withdraw to your platform so they know what to pay you.That means that it's possible to go from having earn...