Matt Owen

  • Total activity 645
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Activity overview

Latest activity by Matt Owen
  • Matt Owen created an article,

    I’m seeing the wrong amount available to withdraw

    There are a few things that may be contributing towards this. It's possible that:  your platform may not be making your full earnings available through Onsi  your platform will make further earnin...

  • Matt Owen created an article,

    How often will my earnings be updated?

    This depends on how often your platform updates us.     Every time that you're included in an update, we'll make your earnings available for withdrawal and let you know. 

  • Matt Owen created an article,

    Where can I see what I’ve earned?

    You'll be able to see the earnings you can withdraw on the home page of the Onsi app.      The earnings available will be updated when we receive an update from your platform. We'll send you a not...

  • Matt Owen created an article,

    Do I need to use Onsi to be paid?

    No, you don't need to use On-demand Pay to be paid.   If you decide not to use On-demand Pay then you will be paid as normal.  If you do decide to use On-demand Pay then you'll be able to withdraw ...

  • Matt Owen created an article,

    Is this a loan?

    No, On-demand Pay is not a loan. On-demand Pay gives you the option to access money you've already earned before your regular payday. 

  • Matt Owen created an article,

    Can I withdraw to a different bank account?

    This depends on the arrangement we have with your platform. In some cases, you will be able to add a new bank account to your account. If the company you work with allows this then you'll see the o...

  • Matt Owen created an article,

    Where did you get my bank details?

    In some cases, when you first go to withdraw your earnings you'll see that we already have a bank account loaded against your account. If this is the case then it's because your platform has shared...

  • Matt Owen created an article,

    Why can I no longer withdraw my earnings?

    As withdrawing your earnings is optional, we need to communicate whether you've chosen to withdraw to your platform so they know what to pay you.That means that it's possible to go from having earn...

  • Matt Owen created an article,

    How quickly will my withdrawal arrive?

    Withdrawals usually arrive in your bank account instantly, or within a couple of minutes. Sometimes they can take up to two hours to arrive, but this is uncommon. Please let us know if you are expe...

  • Matt Owen created an article,

    How often can I withdraw?

    There isn’t a limit to the number of times you can withdraw per se, but it’s worth knowing that: Any amount that you have available will be withdrawn in full - there is no option to take some (but...