Matt Owen
- Total activity 554
- Last activity
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Activity overview
Latest activity by Matt Owen-
Matt Owen created an article,
What happens to my Savings Pot if I no longer have access to Onsi?
If you lose access to Onsi, then your access to the Savings Pot through the Onsi app will end. Once your offboarding has been processed, you will no longer be able to view, manage, pay into, or wit...
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Matt Owen created an article,
What is Claim Evidence or Supporting Documentation?
Claim evidence or supporting documentation is the information we ask you to provide to show what happened and confirm your costs.It can include things like booking confirmations, receipts, medical ...
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Matt Owen created an article,
Who provides my Worldwide Travel Cover insurance coverage?
Your travel cover is provided by Onsi and underwritten by Zurich
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Matt Owen created an article,
What is the monthly spending limit?
In certain cases, there is a maximum monthly spend limit on deals. If this is the case, then you will see this information presented on the deal page, including what that limit is, how much you've ...
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Matt Owen created an article,
Why is a deal temporarily unavailable?
If you've seen a message on a particular deal that mentions that it's unavailable, this is most likely because there is some kind of technical issue that's in the process of being fixed. The issue ...
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Matt Owen created an article,
How do I cancel my policy?
If you’d like to cancel your policy, it’s super straightforward.Just head to the Insurance section in the Onsi app, then tap on Policy. Scroll to the bottom of the page, and you’ll find the cancell...
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Matt Owen created an article,
Can I cancel my policy?
You’re free to change your mind at any time and cancel your policy.If you decide our cover isn’t right for you within the first 14 days, you’ll receive a full refund. After that, you can still canc...
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Matt Owen created an article,
I am over 70 and would like to purchase cover?
We are sorry, our policy can only offer cover to those people aged between 16 years and 69 years old.
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Matt Owen created an article,
I have become ill or already had an accident can I buy cover now?
You’re welcome to purchase cover whenever it suits you. The policy includes a 14-day qualifying period. This means you need to have been covered for 14 days before you can make a claim, and any ill...
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Matt Owen created an article,
What if I change my mind, is there a cooling off period?
Yes, you have 14 days after purchase to cancel and receive a full refund.