Matt Owen
- Total activity 575
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Activity overview
Latest activity by Matt Owen-
Matt Owen created an article,
What happens to my Savings Pot if I no longer have access to Onsi?
If you lose access to Onsi, then your access to the Savings Pot through the Onsi app will end. Once your offboarding has been processed, you will no longer be able to view, manage, pay into, or wit...
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Matt Owen created an article,
Why is a deal temporarily unavailable?
If you've seen a message on a particular deal that mentions that it's unavailable, this is most likely because there is some kind of technical issue that's in the process of being fixed. The issue ...
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Matt Owen created an article,
What is the monthly spending limit?
In certain cases, there is a maximum monthly spend limit on deals. If this is the case, then you will see this information presented on the deal page, including what that limit is, how much you've ...
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Matt Owen created an article,
Can I suggest a new deal?
Absolutely! We'd love to hear about any deals you'd like to see. If it would make your life easier then we'll take a look and see what we can do. If you have any ideas, just let us know!
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Matt Owen created an article,
How long is a voucher valid for?
This will vary from brand to brand but typically, you'll have at least 12 months to use any voucher you purchase. We'll share this information on the My Vouchers section of your account, the expiry...
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Matt Owen created an article,
Can vouchers be refunded?
Generally speaking, vouchers aren't refundable.There are a few exceptions to this which can include cases in which the voucher hasn't worked and we can verify this with the brand themselves or if t...
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Matt Owen created an article,
I didn't receive my voucher. What should I do?
We're very sorry if you haven't received the voucher that you paid for. Please let us know, and share the details of the voucher that you were purchasing and the value. We'll take a look and work o...
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Matt Owen created an article,
Can I use my voucher in combination with another payment method?
Yes! The value of the voucher will be deducted from the total price and from there you'll have the option to pay the rest with a payment card or cash.
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Matt Owen created an article,
My payment card has not been accepted. What should I do?
Double-check that you've entered your card details correctly. If that doesn't help then you can try another card. If you'd like for us to take a look then please get in touch and we'll see if we ca...
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Matt Owen created an article,
How do I use a voucher?
Digital vouchers work just like regular gift cards. Each voucher will come with instructions on how it can be used.In most cases, you can use a voucher online or in-store but this can and does vary...