To support your winter sports cover claim, we’ll need the documents listed below. You can upload them directly through the app as part of your claim submission, or, if you need to send them later, please use the email address that Zurich will provide once your claim has been received.
Winter sports equipment
- If lost or stolen a police report confirming you reported the incident to the police within 24 hours of noticing the item(s) missing.
- If lost or damaged by the carrier please obtain a PIR (Property Irregularity Report) and letter from the airline confirming the item(s) lost. Please also keep all luggage tags where possible.
- A damage report and repair estimate for damaged item(s).
- Keep any damaged items beyond repair as we may need to inspect them.
- All hire receipts and luggage labels/tags (where applicable).
Ski Pack
- Written confirmation from the business you purchased the ski pack through and that no refund is available for the unused elements.
- You must obtain written confirmation from a medical practitioner that the bodily injury or illness stopped the use of the ski pack.
I wish to make a claim under Winter Sports cover, what supporting documentation will you require from me?
