To support your claim we’ll need the documents listed below. You can upload them directly through the app as part of your claim submission, or, if you need to send them later, please use the email address that Zurich will provide once your claim has been received.
-Proof of reason for missed departure:
- failure of public transport – letter confirming length and reason of delay
- breakdown – report from the breakdown company showing date and what was wrong with vehicle
- motorway problem – Highways agency printout of that date or written confirmation from the police showing location, duration and reason for delay.
- Evidence of additional travel/accommodation expenses incurred as a result of missed departure.
I wish to make a Missed Departure claim what documentation will you require from me?
