In the event of an emergency, or should you be admitted to hospital as an in-patient, you must contact Zurich Assist as soon as reasonably possible by phoning +44 (0) 20 4615 2378, available 24/7, 365 days a year. When you make this call Zurich will share their contact details with you. Then all supporting documentation should be shared to this contact. However, if you have not called Zurich Assist and still wish to make a claim then please complete the in-app claim form and attach your documentation where indicated.
- A police report with an incident number that confirms that you reported the mugging within 24 hours.
- An official statement from a witness describing the circumstances of the mugging dated and signed, with the full name of the witness, date of birth, address and employment, passport or driving licence.
- If you require any medical treatment please obtain a written medical report from the medical practitioner.
I wish to make a claim as I was mugged, what supporting documentation will be required to supply?
