I can't connect

Problem

You are not able to connect to a NordVPN server.

Common symptoms

• You receive error notifications when trying to connect

• The app stays on Finding server

• The app does not load your IP address or ISP information

Troubleshooting steps

Connection issues depend on the device you are using. Follow the troubleshooting guide for your platform:

• Windows
  https://support.nordvpn.com/hc/en-us/articles/19748510235921-I-can-t-connect-to-the-VPN-on-Windows

• macOS
  https://support.nordvpn.com/hc/en-us/articles/19920758451345-I-can-t-connect-to-the-VPN-on-macOS

• Android
  https://support.nordvpn.com/hc/en-us/articles/20041281541777-I-can-t-connect-to-the-VPN-on-Android

• Android TV
  https://support.nordvpn.com/hc/en-us/articles/36766162510865-I-can-t-connect-to-the-VPN-on-Android-TV

• iOS (iPhone and iPad)
  https://support.nordvpn.com/hc/en-us/articles/20397808850833-I-can-t-connect-to-the-VPN-on-iOS

• tvOS (Apple TV)
  https://support.nordvpn.com/hc/en-us/articles/36766089313681-I-can-t-connect-to-the-VPN-on-tvOS

• Linux
  https://support.nordvpn.com/hc/en-us/articles/20398047039889-I-can-t-connect-to-the-VPN-on-Linux

• Browser extensions
  https://support.nordvpn.com/hc/en-us/articles/36766286342417-I-can-t-connect-to-the-VPN-using-the-NordVPN-extensions

Still cannot connect

If none of the troubleshooting steps resolve the issue, contact NordVPN support so they can help you further.