If your claim has been rejected, this means that you've either:
- Submitted a claim for something that isn’t covered in the policy that's held on your behalf; or
- You have not met the eligibility criteria of the policy
You can view the full details of your coverage in the Insurance section of your account. If you believe there has been a mistake or if you'd like clarification on the reason your claim was rejected then please get in touch, we'd be happy to look into this for you.